Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the 17 award-winning luxury boutique hotels and a country inn which RCH now operates. In November 2009, Jonathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.
"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."
Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry. His tremendous career ranges from a chef to Vice President in the luxury hotel business.
A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.
For Jean-Vital, being a manager in the hospitality industry is one of life’s most rewarding occupations, because no day is like any other. “Every stay is different, and involves so many members of my staff. It’s like a huge puzzle bringing a wonderful hotel picture to life! Together as a team, we are proud to use all our skills and experience to anticipate and satisfy our guests’ needs. Their satisfaction is our satisfaction.”
I joined the Red Carnation team in 2008 as the European Sales Director. With my international team, all dedicated professionals, we are present across the European market. We are the direct messengers of the group - its values and quality. Since November 2012, our European headquarters has been located in Geneva. In addition to sales within Europe, I am directly involved in the life of Hotel d'Angleterre as Commercial Director. This magnificent hotel is one of the most beautiful in Geneva.
My passion for the wonderful world of hospitality began at the age of 15, when I discovered for the first time the immense joy of conveying emotions to others. Wishing to fully comprehend all the components which make the hospitality industry, I have dedicated my career to learning the various functions within a hotel. Now in charge of the Finance Department, my main role is to ensure the economic sustainability of our establishment, as well as to assure the correct usage of our resources in order to create the best conditions for our staff to orchestrate the finest experience for our guests.
The Golden Rule, “to treat others as we would like to be treated”, has always been my driving force in my contact with my clients and co-workers alike. In my perspective, this is a fundamental value in our industry.
Gilles has worked in the hospitality industry from the age of 17, listing on his CV some of the most famous hotels in Bern, Lausanne and Geneva. Since joining the Hotel d’Angleterre in 1995 his aim, working with the reservations and reception team, is “to ensure that every guest receives the very best welcome and service”. With over 70% of his visitors returning to the hotel, he appears to be fulfilling this ambition superbly.
During your stay in the privacy of the Hotel d'Angleterre, we will be delighted to help you discover Geneva, the nearby attractions and Switzerland as a whole. The concierge team and I will strive to satisfy your every wish. Every detail is important to us, every request is a new challenge, giving us the chance to share memorable moments.
I have the honour and pleasure of being a part of the Hotel d’Angleterre team since 2006. I put my heart into understanding your needs in as much detail as possible in order to organize a stay that will fulfill your expectations, and thus create an unforgettable experience for you while you’re with us. My favorite mantra of the Red Carnation Hotel group perfectly illustrates this desire: “No request is too large, no detail to small”. I rest at your disposal to complete your next reservation or answer any of your requests.
Hotel d'Angleterre is the perfect place to organise lunch, dinner, afternoon tea, brunch, a conference or cocktails in our intimate and cosy private rooms. Having worked in the UK and France, event organisation has no secrets for me. I would love to make your family dinner or business event a memorable moment that will amaze your guests. I am here at your disposal to meet your needs and wishes.