Red Carnation Hotels

A legendary figure in the hotel world, Jacques has made use of his 40 years experience in the hospitality industry, from Switzerland to America and Asia, to build a superb team at the Hotel d’Angleterre. A band of 85 consummate professionals, who provide the best service a hotel can offer and to whom over 70% of the hotel’s guests return over and over again.

Click here to listen to Mr Favre's Pod-cast about Hotel d'Angleterre

jfavre@rchmail.com    T: +41 22 906 5503

For Jean-Vital, being a manager in the hospitality industry is one of life’s most rewarding occupations, because no day is like any other. “Every stay – from the time of booking, spending a night in one of our unique rooms, sharing a drink in our bar with friends and enjoying the delights of our restaurant, to the moment of departure – is different, and involves so many members of his staff. It’s like a huge puzzle bringing a wonderful hotel picture to life! Together as a team, we are proud to use all our skills and experience to anticipate and satisfy our guests’ needs. Their satisfaction is our satisfaction.”

jvdomenzon@rchmail.com    T: +41 22 906 5507

Now at the Hotel d’Angleterre for over five years, Isabelle’s 20 years of experience in the Luxury Hotel industry have made a massive contribution to the success of the hotel. Isabelle compares her role to that of an ambassador: “I represent the know-how of a dedicated team, and the excellence of our service, to the outside world. Every day brings a new challenge, every day is unique: that’s why the hotel business is a fascinating, passion-driven world”.

iberthier@rchmail.com    T: +41 22 906 5505

Philippe’s illustrious career has taken him through many prestigious kitchens, including Taillevent, Guy de Savoy, Girardet, the Eden Rock in Antibes and the Ritz in Paris, each of them contributing to the development of his unique and inspirational cuisine. He has led his loyal team at the Hotel d’Angleterre since 1998, preparing and serving dishes with all the style, technique, and finesse expected by the most demanding gourmets.

T: +41 22 906 5506

After attending hotel school and working in various prestigious establishments in Geneva – among them the Richemond, Les Bergues and the President – Suzanne took up the reins of the housekeeping department of the Hotel D'Angleterre in 1998. Since then she and her team have been taking expert care of guests, ensuring that no detail, however small, disturbs their comfort during their stay.

T: +41 22 906 5529

The place to be in Geneva, for a trendy aperitif or after-dinner drink, with live music. Valter, our head barman, who has worked in numerous European palaces, decided to bring his passion and his good Italian mood in our famous bar. His team and himself are keen to welcome and to take care of our estimated guests, offering from a classic drink to the most original cocktails. The personalized service, provided by all the team will convince you to become a regular guest. That's what makes the difference at the Leopard bar.

T: +41 22 906 5555

Gilles has worked in the hospitality industry from the age of 17, listing on his CV some of the most famous hotels in Bern, Lausanne and Geneva. Since joining the Hotel d’Angleterre in 1995 his aim, working with the reservations and reception team, is “to ensure that every guest receives the very best welcome and service”. With over 70% of his visitors returning to the hotel, he appears to be fulfilling this ambition superbly.

Click here to contact Gilles direct

Having received my diploma from the Hotel Management School of Lausanne, I have a passion for the art of welcoming guests. The Hotel d'Angleterre is an absolute gem with an entire team of professionals who work hard to create an exceptional environment for even the most demanding of guests. I am pround to represent a warm and personalised service that will give every single guest that impression of being at their home away from home.

Previously at the Four Seasons, Bastien joined the team at Windows in 2006, where in his words “I discovered a true team spirit. I quickly came to understand how Red Carnation enables every one of us to do everything in our power to make the stay of our guests breathtaking. Our motto ‘No detail too small, no request too large’ is not a simple eye-catching slogan: it represents a real state of mind, which accurately reflects every persons's role at the hotel.”

T: +41 22 906 5555