Red Carnation Hotels

FAQS

The RCH Gift Card is easy to use and lets you top-up your balance to use it over and over again.  You can also review your  transactions and balance online or directly at the hotel.
You can purchase and deliver your Gift Card from or to anywhere in the world in your choice of currency, a delivery surcharge is applicable and will be automatically calculated upon purchase.

Q. Can I use my Gift Card anywhere else?

A. The Gift Card may only be used at a Red Carnation Hotel or outlet as listed above.

Q. Can I top-up my Gift Card with more money?

A. It's easy to add money to your Gift Card account, simply visit your account login page, enter the card number printed on the reverse of your card and follow the instructions. Alternatively, you can add money to your card directly with the hotel or outlet at any time.

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