Your Experience


Welcome to our guest book, where we invite you to comment on your experience at our hotels.


24th November 2009

The Twelve Apostles Hotel

We hope you’ve had an enjoyable stay at one of our thirteen luxury family-run boutique hotels. When you stay at a Red Carnation Hotel, you’re more than a customer; you are our guest.

It’s therefore very important for us to continually improve our service to ensure guests’ have the best experience possible. In order to do that, we’d be delighted to hear what you thought of your time with us.

Bea Tollman, Founder and President of Red Carnation Hotels, explains:

“The essential thing is that guests are delighted by what we do, and that we provide exceptional value for money. Above all, we want them to know that we care. When they check out of their room, they should leave with lasting memories of the best service they have ever received.”

We look forward to hearing from you.