Hotel d’Angleterre
A Day in the Life of Emilie Garnier, Head Concierge at Hotel d'Angleterre

Emilie Garnier, Head Concierge at Hotel d’Angleterre in Geneva, takes us behind the scenes at the hotel, and shares some of her tips for women looking to join the industry. From meeting and exceeding guests’ expectations to dealing with unusual and unforeseen situations, Emilie tells us what it takes to become a Head Concierge.

13th June 2017

Golden Keys Concierge
Red Carnation Hotels and the Golden Keys Concierge

It was all the way back in 1929 that Les Clefs d'Or, the Society of the Golden Keys, was set up in Paris with the passionate founders’ vision of bringing concierge from across the city together, while enabling them to be the very best in the industry. The society is driven by the same ethos

12th May 2016

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